Our Team
Customer Care Representatives
At Kain McArthur, our commitment to excellence extends beyond top-tier products to the heart of our operation—the Customer Care Team. Meet the faces behind unparalleled service, the individuals who stand ready to assist you with any challenges you may encounter with your food service equipment. Our dedicated representatives bring expertise, empathy, and a passion for problem-solving to ensure that your experience with Kain McArthur is not just transactional but a partnership built on trust and satisfaction.
Paula Ruffini
Customer Care
913.747.2523
paular@kainmcarthur.com
Michael Webb
Customer Care
913.747.2527
michaelw@kainmcarthur.com
Natalie Fetsch
Customer Care
913.747.2517
natalief@kainmcarthur.com
Holly Massengale
Customer Care/Accounting
913.747.2519
hollym@kainmcarthur.com
Wendy Reynolds
Customer Care/Accounting Asst.
913.829.3700
wendyr@kainmcarthur.com
Bindu Oomen
Data Entry
913.829.3700
kmisupport@kainmcarthur.com
Chris Miller
Marketing
913.829.3700
info@kainmcarthur.com
Administration
Navigating Seamless Operations: Meet Our IT Administrator
Todd Helpinstine
IT Administrator